Shipping & Returns
Where We Ship
We currently ship supplements (?The Goods?) only to addresses within the U.S., Puerto Rico, Guam, and to all military FPO/APO addresses only. For clothing and accessories (?Gear?), we ship everywhere around the world.
For all products (supplement and clothing), we offer standard or expedited service. For all orders under $35, the charge is a flat $4.95. All orders over $35 will come with free shipping. Expedited shipping is a flat $9.95 charge. For orders over $100, expedited shipping will be free. We do not offer overnight shipping.
All international clothing and accessory orders (?Gear?) will be shipped via USPS and will be automatically calculated based on weight.
?When We Ship
All orders placed on or before 11:00am EST (Eastern Standard Time) will be shipped the same day, provided all the items are in stock. All orders placed after time will be shipped the following business day. Orders placed after 11:00am EST on Friday will be shipped the following Monday or Tuesday. International orders may take longer.
Animal is dedicated to being the very best. That's why we stand behind every single pill, every powder, and every single Animal "pack" we make. If you bought a product from any of our retailers and it has not met with your tough requirements for any reason, we offer an industry-leading 30-day 100% "no-questions-asked" guarantee.
For all orders placed exclusively at The Shop at?Animalpak.com, we offer something even better: our "Animal Ironclad Guarantee". This is an exclusive"lifetime" guarantee which applies to all of our Animal pack products. Just?return the product to us along with the original receipt and we'll send you?an exchange or refund. ?For details on both guarantees, contact us firstname.lastname@example.org.